Return & Refunds

Returns
-We will gladly accept any unworn, unwashed merchandise with original tags within 7 Days of purchase for a Refund or an Exchange.
-Please return goods with a copy of the invoice and mention the reason for returning the items.
-Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.
-All returns should be sent to 242/1 , sector 24 , korangi industrial area , Karachi , Pakistan.
-To complete your return, we require a receipt or proof of purchase.
-Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be refunded or exchanged.
-Any item that is returned more than 7 days after delivery will not be refunded or exchanged.
-Refund requests will be processed within 3 days after receiving the return products.

Refunds & Exchange (if applicable)
-Once your return is received and inspected, we will send you an email / sms OR call you to notify you that we have received your returned items. We will also notify you of the approval or rejection of your refund or exchange.
-Delivery Charges will not be refunded.
-If your refund request is approved, then your refund will be processed and you will get the refund through Easy Paisa , Bank Transfer or Western Union.Please note that it might take up to 30 days for refund completion because of approvals from accounts departments , banks and other formalities. 
-Incase of exchange we will send you fresh product and we will make sure it is as per your requirements.You will have to pay delivery charges. 
-Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Order Cancellation (if applicable)
To cancel orders , customers can contact us through our channels which are mentioned below as well as on our Contact Us page. 

Contact Details :-
-For further queries about exchanges and returns, Please whatsapp us at 0300-8921507 or email us at apparelvaultofficial@gmail.com.
-Our Address : 242/1 , Sector 24 , Korangi Indutrial Area , Karachi , Pakistan.